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"During our search, we considered software from eight different companies. Ultimately, we selected GoldTracks due to the flexibility of the system and its workflow capabilities. We were also impressed with the fact that it can be fully integrated with all of our other systems. Most importantly, the bank will customize GoldTracks to continue improving our workflow so that we can simplify and speed up our internal processes."
Chuck Daye, IT Director First National Bank and Trust Co
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"The biggest factor was how user friendly and convenient it was. GoldTracks is much more than a document imaging system, which gives us a great deal of flexibility. I believe that because the employees can get information better and quicker, they’re actually being more thorough in their processes. This means that GoldTracks is not only helping Monroe Bank to be a better financial institution, but it’s helping each of our staff members to be better employees."
Jerry Stewart, VP & Sr Loan Ops Officer Monroe Bank
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"We’ve upgraded our technologies to meet the changing needs of our customers. The constant growth that we’ve experienced has resulted in our decision to restructure our loan department to increase efficiencies. While considering several other technology solutions, we selected GoldTracks because of FS&E’s commitment to doing its best to address our requests."
Paul Newman, Vice President Citizens Bank
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"FS&E has enabled us to enjoy excellent service…… truly understand community financial institutions and worked with us to determine the best solution to meet our goals…… We appreciate the personal attention…… Some of the larger vendors just treat customers as a number."
Brice Feldt, Sr. Vice President of Information Technology Silver Lake Bank
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"In our search for our first document management system, we sought to find a system that had been proven to work effectively in other banks. Our goal was to implement an efficient solution that maximizes convenience, retention and storage for our loan department. And after careful consideration and review of recommendations from other financial institutions using the solution, we felt GoldTracks would meet the needs of our bank."
Shelagh B. Marzett, Vice President/Senior Compliance Officer Bank of the Southwest
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"GoldTracks has a direct impact on the efficiency of our sales force and the customer experience. It enables us to be more responsive in evaluating customer requests. We don’t have to wait for paper files to be shipped from point A to point B. Additionally, we can access information quickly through GoldTracks. It allows multiple individuals to look at the same information simultaneously and work collaboratively in a real time environment."
Chris Tietz, Senior Vice President and Chief Credit Officer Monroe Bank
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"GoldTracks is a real asset to our bank. Our staff members now have documents at their fingertips, which in turn allows us to more efficiently serve our customers. We’ve received only positive feedback from our staff and that makes us satisfied that we chose this system."
Marilyn Mathews, Compliance Officer Bank of Crocker
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GoldTracks gives you compliance and control over all documents, both paper and electronic, bringing together document management and true records management. |
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Integrated Image Teller This truly unique software package is the Transaction Capture module for the Integrated Image Teller check imaging system. |
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High Definition Check Imaging HDCI will provide images of the highest quality. Capture customer checks that are image intensive. |
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Integrated Remote Deposit Capture
is an easy to
use and feature rich solution that allows merchants to safely and efficiently
scan and forward their deposit checks electronically to the bank without the
hassle of driving, waiting in line or leaving early. |
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StaffPro
A dynamic scheduling program and staffing plan organizer guaranteed to increase staff efficiency. Resulting in higher productivity, shorter lines and increased customer satisfaction. |
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